Client Overview: Mixed Pexels is a leading design-on-demand firm known for delivering high-quality creative services to businesses worldwide. With a diverse team of seasoned designers, the company has established itself as a go-to resource for businesses seeking top-notch design solutions. As Mixed Pexels continued to grow, the need for a more efficient system to manage their operations became evident.
Challenges: Before implementing Overlord BMS
Supervisors struggled to efficiently assign projects to designers, leading to delays and inefficiencies in meeting client deadlines. Using Emai
With a global team of designers, payroll management was complex and time-consuming, often resulting in payment delays.
Data related to client orders, designer performance, and project outcomes were scattered across different systems, making it difficult to generate meaningful insights.
The existing client portal was limited in functionality, lacking real-time updates and interaction capabilities for clients to track their project status. There was no way clients could monitor.
Solution
To overcome these challenges, Mixed Pexels implemented Overlord BMS, customizing it to meet their unique needs. The advanced features of Overlord BMS, combined with modifications to the client and contractor portals, transformed their operations.
Modified Client Portal:
The client portal was enhanced to provide real-time updates and allow clients to submit projects directly through the system. Clients can now track the progress of their orders, communicate with the design team, and provide feedback, all within a single platform.
Contractor Portal & Designer Dashboard:
A custom dashboard was created for designers, allowing them to view their assigned work, track deadlines, and manage their tasks efficiently. Supervisors can now easily assign projects based on designer availability and skill set, ensuring optimal resource allocation.
Payroll Management:
The payroll system was automated to handle the complexities of paying a global team. Designers are now paid accurately and on time, with the system automatically calculating payments based on project completion and other performance metrics.
Accounting Integration:
Overlord BMS integrated seamlessly with the company’s accounting processes, providing real-time financial reporting and simplifying tax compliance. This integration also facilitated better tracking of expenses and revenues.
Order Management & Data Collection:
The order management system was enhanced to streamline the intake and processing of client orders. Additionally, data collection tools were implemented to gather insights on client preferences, designer performance, and project outcomes, enabling data-driven decision-making.
Online Shop
With an online shop intergrated to the system and modiefied orders, people who just wanted to shop for finied produts were able to shop without Mixed Pexels having to create another shop.
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